Connect your catalog with read-only access
Connect Square through the account's store setup. RecallDash reads supported product details and keeps its copy of the catalog in sync. It does not change your Square products, stock quantities or sales. You remain responsible for any change at the register or on the shelf.
Have products outside Square? Where CSV upload is available in your dashboard, a file gives RecallDash a catalog snapshot to check. Upload a fresh file when those products change; a file upload is not a live connection to another POS.
Review notices that may match your products
RecallDash matches the catalog's barcodes against FDA food and drug recall data today; USDA FSIS, CPSC and NHTSA are paused. The feeds sync daily, and matching follows each new notice and each catalog change; items without a usable barcode are not matched right now. A potential match opens with the product, matching evidence and recall notice details for review.
When an FDA recall notice matches one of your items by barcode and the match is eligible for email, the alert is scheduled after a 15-minute window to group related findings. Delivery problems can delay sending. Possible matches stay in your dashboard for review and do not trigger email on their own. If review is required, email is held until an authorized reviewer releases it.
Finish with a shelf check and a record
Compare the notice's brand, variant, model, lot or date with the physical product at each relevant location. Confirm or dismiss the match in the dashboard; for confirmed matches, record your shelf check. Any removal from sale is an action you take in your store.
The dashboard shows each store's feed coverage and freshness, and the audit view lets you download a CSV or print the available record. These records document the review; they do not establish complete recall coverage.
Official references
Read the original source for its product details, instructions and limitations. RecallDash is independent of Square and the government agencies.