Frequently asked questions

RecallDash helps US retailers check food and medicines against FDA recall notices today. Its checks for consumer goods, meat and poultry, child restraints, tires and vehicle equipment are paused. Coverage varies by source. See recall sources and coverage limits

RecallDash syncs the FDA recall feeds daily and matches your items' barcodes whenever a notice or your catalog changes. Items without a usable barcode are not matched right now. Each source publishes on its own schedule, so a new notice may appear later.

When an FDA recall notice matches one of your items by barcode and the match is eligible for email, the alert is scheduled after a 15-minute window to group related findings. Delivery problems can delay sending. Possible matches stay in your dashboard for review and do not trigger email on their own. If review is required, email is held until an authorized reviewer releases it.

No. Square access is read-only. You review the original notice, check the item on your shelf and decide what action to take.

Use the agency and recall reference shown to find the original notice. Compare its details with your stock. Confirm or dismiss the match; record a shelf check for confirmed items.

Your catalog stays yours. We use it to run, protect and support RecallDash. We do not sell it, use it for advertising or train AI with it. Square access is read-only. Read our Privacy Policy

FDA food and drug enforcement only, today; USDA FSIS, CPSC and NHTSA are paused. Coverage is not exhaustive; review the original notice for the affected products.

Where CSV upload is available in your dashboard, upload a file and refresh it as your products change. A CSV does not update itself between uploads.